FAQs

Frequently Asked Questions

Asked and answered.

Talk to our experts today!

What is a Dental Membership Plan?

It gives patients an affordable option to maintain preventive care and allows providers to increase treatment acceptance, grow recurring revenue, and build patient loyalty.

Why Plan Forward?

We’ve been there. Our solution was created in a practice to solve a problem. It’s that simple. And we make it simple for you. Our process has proven successful for other practices and it will be successful for you too. 🌈 But don’t take our word for it, read our Google reviews. ⭐⭐⭐⭐⭐

How is Plan Forward different?

We make it easy for you. We create a plan with your patients and your practice in mind. Our experts have been in your shoes and we know how you feel. The pricing and marketing materials we provide and our best practices WORK. Check out the proof! And with a dedicated client success manager you’ll get answers when you need them and helpful suggestions to grow. Our job is to make sure your plan is a success, we are invested in you.

What is your commitment?

We ask for a one-year commitment. After that, it is month-to-month. Already have a plan with more than 50 members? We waive the one-year commitment.

Could you do it without software?

Ask yourself this, how well will I manage:
  • Auto-renewals and renewal reminders
  • Monthly and yearly payment options
  • Payment processing and notifications
  • Management for declined payments
  • Reports to balance the books
  • Securing patient data

Are you fee-for-service practice and uninsured patients are paying full fees?

Uninsured patients do not come in regularly to maintain preventive care or accept recommended treatment. A membership plan will turn those uninsured patients into recall patients and you collect 100% of the revenue for their preventive care.

How do you get paid?

Each month the membership fees are deposited into your merchant account. We keep it simple and straightforward, it’s your money.

Does Plan Forward provide training?

Absolutely. Training your team and getting everyone on the same page makes the biggest difference in how successful your plan can be. And your client success manager is happy to answer questions!

When should I Plan Forward?

Now! What are you waiting for? You have patients in your practice that are waiting for your membership plan. Give them a simple plan that they can understand and earn their loyalty for life. 

It’s easy. Don’t wait another minute.