Intro Paragraph
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The Challange
Challenge Content
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“Praesent ultrices bibendum erat, a congue arcu ornare posuere. Vivamus congue tellus eu augue sagittis, interdum accumsan nisi pulvinar. “
Continued challange text:
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Challenge Quote:
“We’re a doctor-led organization, every practice has its own proprietary methods and workflows. We started with three practices. I needed to make sure this was successful.”
The Solution
Flexibility and Customization
Plan Forward supported MDC across multiple departments, including FP&A, payroll, and operations.
“Plan Forward supported MDC across multiple departments, including FP&A, payroll, and operations.”
Centralized Control
The partnership extended beyond implementation.
“We meet routinely about how we’re performing, what we need to fix, and Plan Forward was always there for marketing & plan refinement.”
Deep Operational Integration
Create and deploy plans that fit different markets, providers, and patient populations without losing consistency. And it’s so simple to enroll patients
Enterprise Visibility
Track performance across locations in real time so you can spot trends, fix issues, and double down on what’s working.
The Results
Result content
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“Praesent ultrices bibendum erat, a congue arcu ornare posuere. Vivamus congue tellus eu augue sagittis, interdum accumsan nisi pulvinar. “
Increased Patient Engagement
Routine visits increased from approximately 1 to 2.25 visits per year. Reappointment rates also improved significantly.
Stronger Revenue Predictability
Membership created stronger financial visibility and more predictable recurring revenue. “Revenue allowed us to get predictability… so we can forecast and show results to stakeholders,” Alex said.
Higher Patient Acquisition and Retention
Membership became a powerful marketing and conversion tool for the organization. “Membership is a powerful marketing and conversion tool, and we had just under 20k new patients in 2025,” according to Alex.
Operational Performance Improvements
Lower cancellations and no-shows. Higher case acceptance. More efficient front office workflows.
A Word from the Team
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